Privacy Policy

1. Introduction

jili58.com ("we," "us," "our," or the "Platform") is committed to protecting the personal data of every Filipino player who interacts with our online gaming services at jili58com.app. This Privacy Policy describes in full how we collect, use, disclose, store, and protect your personal information when you register an account, deposit and withdraw funds, play games, or contact our support team.

This Policy is issued in compliance with Republic Act No. 10173 (the Data Privacy Act of 2012 of the Philippines), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects PAGCOR's applicable data governance requirements for licensed online gaming operators.

By registering a jili58.com account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, you must not create or continue using an account on jili58.com.

2. Data Controller

The personal data of jili58.com players is processed under the control of the entity operating the Platform. For purposes of RA 10173 and NPC regulations, jili58.com is the Personal Information Controller (PIC) with respect to all personal data collected through the jili58com.app website and its associated services.

Where third-party service providers process personal data on jili58.com's behalf — including payment processors, KYC verification services, and cloud infrastructure providers — they do so as Personal Information Processors (PIPs) bound by data processing agreements requiring them to adhere to standards no less protective than those set out in this Policy and in RA 10173.

3. Personal Data We Collect

jili58.com collects the following categories of personal data across the stages of the player relationship:

3.1 Registration Data

• Full legal name;
• Date of birth (for age verification — you must be 21 or older);
• Philippine mobile number in +63 format;
• Email address;
• Username and encrypted password hash;
• Residential address (collected at KYC stage).

3.2 Identity Verification (KYC) Data

• Government-issued Philippine ID document (UMID, driver's licence, passport, PhilSys ID, SSS/GSIS card, or PRC ID) — document type, ID number, and scanned image;
• Selfie or live photograph submitted alongside ID document;
• Taxpayer Identification Number (TIN), where required for enhanced due diligence;
• Source of funds declaration, for high-value players at jili58.com's discretion.

3.3 Financial & Transaction Data

• GCash wallet number, Maya account reference, bank account details (BPI, BDO, UnionBank, Metrobank), or other payment instrument identifiers used for deposit and withdrawal;
• Transaction history: deposit amounts, withdrawal requests, game wager amounts, game results, bonus credits and redemptions;
• IP address and device fingerprint at time of each financial transaction (for fraud prevention).

3.4 Technical & Usage Data

• IP address and approximate geolocation (country/region);
• Device type, operating system, and browser;
• Session timestamps, pages visited, and games launched;
• Error logs and crash reports.

3.5 Communication Data

• Contents of live chat conversations with jili58.com support;
• Email correspondence with [email protected];
• Responses to optional satisfaction surveys or feedback requests.

4. Legal Basis for Processing

jili58.com processes personal data only where a lawful basis exists under RA 10173. The following bases apply to jili58.com's processing activities:

5. Purposes of Processing

jili58.com uses the personal data it collects for the following specific purposes, and no others:

1. Account creation and authentication — to create, manage, and secure your jili58.com player account;
2. Age and identity verification — to confirm that you meet the 21+ age requirement and that your identity matches your payment methods, as required by PAGCOR and AMLA;
3. Payment processing — to process GCash, Maya, BPI, BDO, and other approved deposits and withdrawals in Philippine Peso;
4. Game delivery and bet settlement — to deliver game sessions, calculate and record wager outcomes, and settle winnings to your account balance;
5. Fraud detection and account security — to detect and prevent unauthorised access, account takeover, collusion, and financial fraud;
6. Anti-money laundering compliance — to monitor transactions for AML indicators and report suspicious activity to the Anti-Money Laundering Council (AMLC) where required by law;
7. Responsible gaming — to operate deposit limits, session timers, self-exclusion lists, and other player protection tools;
8. Customer support — to respond to your inquiries, resolve disputes, and process account change requests;
9. Platform improvement — to analyse aggregate usage patterns to improve game selection, user interface, and payment flows;
10. Regulatory reporting — to fulfil reporting obligations to PAGCOR, the NPC, AMLC, and other Philippine regulatory bodies;
11. Marketing communications — to send you promotional offers, bonus notifications, and jili58.com news, subject to your consent and opt-out rights.

6. Sharing & Disclosure of Personal Data

jili58.com does not sell, rent, or trade your personal data. Disclosure to third parties is limited strictly to the following categories and circumstances:

6.1 Payment Processors

To complete GCash, Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven, Coins.ph, and USDT TRC20 transactions, jili58.com shares the minimum necessary payment and identity data with the relevant payment processor. These processors are bound by their own BSP-regulated privacy and security requirements.

6.2 KYC & Identity Verification Providers

Where jili58.com uses a third-party identity verification service to review KYC documents, your submitted ID images and personal details are shared with that provider under a data processing agreement. The provider may not use your data for any purpose beyond the KYC review requested by jili58.com.

6.3 Cloud Infrastructure & Hosting Providers

jili58.com's Platform and databases are hosted on cloud infrastructure. Our hosting providers process personal data as Personal Information Processors and are bound by contractual obligations equivalent to the protections in this Policy.

6.4 Regulatory Authorities

jili58.com discloses personal data to PAGCOR, the AMLC, the NPC, the Bureau of Internal Revenue (BIR), or law enforcement authorities where required by applicable Philippine law, a valid court order, or a regulatory directive. jili58.com will, where legally permitted, endeavour to notify the affected player of such disclosure.

6.5 Game Content Providers

Aggregate, anonymised gameplay data may be shared with game content providers (such as JILI) for the purpose of game performance analysis. No personally identifiable information is shared with game providers without the player's explicit consent.

7. Payment Data & Financial Information

jili58.com treats financial data — including GCash wallet numbers, Maya account references, bank account details, and cryptocurrency wallet addresses — with the highest level of sensitivity under RA 10173's provisions for sensitive personal information.

Payment instrument details are processed using tokenisation and encryption protocols. jili58.com does not store full payment card numbers, full bank account numbers, or GCash PINs on its servers. Payment references and tokenised identifiers necessary for recurring deposits and withdrawal routing are retained only for as long as required for operational and regulatory purposes.

All financial transaction records are retained for a minimum of five (5) years following the transaction date in compliance with the Anti-Money Laundering Act as amended by Republic Act No. 10365, which requires covered institutions to maintain complete and accurate records of all covered and suspicious transactions for at least five years.

8. Cookies & Tracking Technologies

jili58.com uses cookies and similar tracking technologies on the Platform to deliver a functional and personalised gaming experience. The following categories of cookies are used:

jili58.com does not deploy third-party advertising cookies or behavioural targeting cookies. You may adjust cookie preferences through your browser settings, though disabling strictly necessary cookies will impair or prevent Platform functionality.

9. Data Retention

jili58.com retains personal data only for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory retention obligations. The following retention periods apply:

• Active account data — retained for the full duration of account activity;
• Account data post-closure — retained for a minimum of five (5) years following voluntary account closure or termination, as required by AMLA and PAGCOR record-keeping obligations;
• KYC documents — retained for five (5) years from the date of submission or from the date of account closure, whichever is later;
• Financial transaction records — retained for five (5) years from the transaction date;
• Support and communication records — retained for three (3) years from the date of the last communication;
• Technical logs (IP, session, device data) — retained for twelve (12) months from the date of generation;
• Marketing consent records — retained for the duration of active consent plus three (3) years following withdrawal of consent, to demonstrate compliance.

At the end of the applicable retention period, personal data is either permanently deleted from all jili58.com systems or irreversibly anonymised such that it can no longer be attributed to an identifiable individual.

10. Security Measures

jili58.com implements a multi-layer security framework to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key measures include:

• 256-bit SSL/TLS encryption on all data transmitted between player devices and jili58.com servers;
• AES-256 encryption for personal data stored at rest in jili58.com's databases;
• Password hashing using industry-standard one-way hashing algorithms — jili58.com never stores plain-text passwords;
• Two-factor authentication (2FA) available for all player accounts via OTP to registered Philippine mobile numbers;
• Role-based access controls limiting staff access to personal data to those with a documented operational need;
• Regular penetration testing and vulnerability assessments conducted by independent security professionals;
• 24/7 security monitoring for anomalous access patterns, fraud indicators, and potential data breach events;
• Data processing agreements with all third-party vendors requiring equivalent security standards.

Notwithstanding the above measures, no data transmission over the internet or electronic storage system is completely immune from risk. jili58.com cannot guarantee absolute security but commits to maintaining and improving its security posture continuously.

11. Your Data Subject Rights Under RA 10173

As a data subject under the Data Privacy Act of 2012, every Filipino player has the following enforceable rights with respect to their personal data held by jili58.com:

12. Minors & Age Restriction

jili58.com's services are strictly intended for persons who are 21 years of age or older, consistent with PAGCOR's minimum age requirement for online gaming participants in the Philippines. jili58.com does not knowingly collect personal data from individuals under the age of 21.

If jili58.com discovers that personal data has been collected from an underage individual, the account will be immediately suspended, all associated personal data will be deleted (subject only to any mandatory reporting obligations), and any deposits will be returned via the original payment method net of any games played. Winnings accrued on an underage account are void.

If you believe that a minor has created an account on jili58.com, please notify us immediately at [email protected] so that we may take prompt action.

13. Cross-Border Data Transfers

Some of jili58.com's third-party service providers — including cloud hosting infrastructure and identity verification providers — may process personal data outside of the Philippines. Where cross-border transfers occur, jili58.com ensures that:

• The recipient country provides an adequate level of data protection, OR
• Appropriate contractual safeguards (such as NPC-approved standard contractual clauses) are in place with the receiving organisation, OR
• The transfer falls within a recognised exception under RA 10173's implementing rules.

jili58.com does not transfer personal data to countries identified by the NPC as presenting unacceptable data protection risk without first implementing additional technical and contractual protective measures.

14. Changes to This Privacy Policy

jili58.com reserves the right to update or amend this Privacy Policy at any time. Material amendments — those that significantly affect how your personal data is collected, used, or shared — will be communicated to you via your registered email address not less than fourteen (14) days before the amended Policy takes effect. Minor amendments (such as corrections of typographical errors or additions of clarifying language that do not change the substance of our practices) may take effect immediately upon publication.

The "Last Revised" date displayed at the top of this Policy will always reflect the most recent update. We encourage you to review this Policy periodically. Continued use of jili58.com after the effective date of any amendment constitutes acceptance of the revised Policy.

15. Contact & Data Protection Officer

jili58.com has designated a Data Protection Officer (DPO) as required under RA 10173 for organisations processing personal data at scale. The DPO is responsible for overseeing jili58.com's data protection programme and is the point of contact for all data subject requests and privacy-related concerns.

To contact jili58.com's Data Protection Officer or to exercise any of your data subject rights, please use the following channels:

• Email (DPO / Privacy Requests): [email protected] — subject line: "Privacy / DPO Request"
• Live Chat: Available 24/7 through the jili58.com Platform interface — mention "Privacy" or "Data Request" to the support agent
• FAQ: Common privacy questions are addressed at jili58.com/faq

jili58.com aims to acknowledge all privacy-related inquiries within 48 hours and to resolve data subject requests within 30 calendar days. If a request requires additional time due to complexity, jili58.com will notify you within the 30-day window and provide an estimated resolution date.

If you are not satisfied with jili58.com's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at its official offices in Manila.